Quantum Healthcare Navigation 


Quantum Health

Question: Navigating health care can be difficult. Who do you go to with questions about medical coverage, prescriptions, dental, vision or wellness?

Question: So many calls and transfers to get to the right resource — it’s not easy to find what you need. How do you find support?

Question: With so many great benefits and wellness solutions through the Concordia Health Plan where do you begin your journey to wellness?

Answer to all the above: First call Quantum.








Quantum Health is your healthcare navigator – the best, first point of contact for ALL healthcare-related questions.

It provides one-of-a-kind care through:

  • An improved patient experience.
  • Increased quality of care.
  • A single source for all your questions — one phone number, one website, one dedicated team of real, live people!
No question is too big or too small – from complicated decisions regarding surgery or a health condition to wellness goals to improve daily life. You have a personal team of nurses and healthcare benefits experts working with you and your providers to make your care simpler and more affordable. 

Quantum is part of the Concordia Health Plan benefits for you and enrolled family members — at no extra cost to you! 

There are three convenient ways to connect with Quantum:

Phone: 833-740-3260

App: Quantum Health mobile app

This information is also available on your medical ID card, which you can access digitally at ConcordiaPlans.quantum-health.com.

Your Quantum Care Coordinator

Quantum Health takes a whole-person approach to supporting and caring for you. A Care Coordinator will
listen to your concerns with empathy and compassion and answer any questions you may have around health care and your benefits. Your Care Coordinator is part of a dedicated team of healthcare experts who will: 
  • Make calls to your providers.
  • Get answers to questions about benefits and claims.
  • Find in-network providers.
  • Secure required authorizations pertaining to your healthcare journey. 
Your Care Coordinator will even help you find solutions for your healthcare needs. 

 

 Quantum will do whatever it takes to make your health care and benefits work for you.

How do I access my claims from 2023?

Quantum can help you access your claims and deductible information from 2023. Or if you’d like to reach out directly to view 2023 claim details:

BCBS of MN: Call 800-793-6922  or log in at bluecrossmn.com/concordia.

Cigna: Call 866-302-7578 or log in at mycigna.com.