Healthcare Navigation


Quantum Health

Quantum Health is your healthcare navigator – the best, first point of contact for ALL healthcare-related questions.

Quantum Health helps you work through the increasingly complicated and fragmented healthcare world, guiding you toward:

  • Better health outcomes.
  • Improved quality of care.
  • Fewer unnecessary costs.
With one phone number, one website and one dedicated team of real, live people, access Quantum Health for questions big or small – from complicated decisions regarding surgery or a health condition to wellness goals to improve daily life. You have a personal team of healthcare benefits experts working with you and your providers to make your care simpler.

Quantum is part of the Concordia Health Plan benefits for you and enrolled family members — at no extra cost to you! 


There are three convenient ways to connect with Quantum:

Phone: 833-740-3260

App: Quantum Health mobile app

This information is also available on your medical ID card, which you can access digitally at ConcordiaPlans.quantum-health.com.

Register for Quantum and then download the Quantum Health app. You’ll be able to talk to a Quantum Care Coordinator via text and email.



Your Quantum Care Coordinator

Quantum Health takes a whole-person approach to supporting and caring for you. A Care Coordinator will listen to your concerns with empathy and compassion and answer any questions you may have around health care and your benefits. Your Care Coordinator is part of a dedicated team of healthcare experts who will:
  • Make calls to your providers for questions or billing issues.
  • Get answers to questions about benefits and claims.
  • Find in-network providers.
  • Secure required authorizations pertaining to your healthcare journey.

Your Care Coordinator will even help you find solutions for your healthcare needs.

Register for Quantum today! Quantum will do whatever it takes to make your health care and benefits work for you.

Quantum will do whatever it takes to make your health care and benefits work for you.