Quantum Health Toolkit
Navigating health care can be difficult. Who do workers enrolled in the Concordia Health Plan go to with questions about medical coverage, prescriptions, dental, vision or wellness? Encourage them to call Quantum.
Starting Jan. 1, 2024, Quantum Health is your workers’ healthcare navigator – the best, first point of contact for ALL healthcare-related questions. Quantum brings an extra value to the Concordia Health Plan by enhancing care for your workers and their enrolled family members — at no extra cost to them!
*Members enrolled in Cigna HMO, Kaiser and Premium Plus plan options will not receive new ID cards.
Learn more about Quantum by reading the resources listed below.
Talk to your workers about how Quantum can help them with ALL their healthcare needs and share the resources below.
Contact Concordia Plans for more information about our partnership with Quantum Health. Please note that due to HIPAA, Quantum will only be able to speak directly to members and their dependents unless a HIPAA authorization form is on file.
Put Quantum’s contact information in his/her phone contacts for when he/she needs a pre-authorization or to secure orders from providers.
Quantum Care Coordinators
- Verify covered services and benefits.
- Make calls to providers.
- Provide answers to questions about benefits and claims.
- Find in-network providers.
- Secure required authorizations pertaining to workers’ healthcare journeys.
- Replace medical + prescription drug ID cards.
- Connect workers to solutions for their healthcare needs.
CHP Wellness Solutions: What Employers Need to Know
Learn about the exciting programs coming to the CHP in 2024: Quantum Health, Healthcare Bluebook and Telehealth with Teladoc. Kelly Menke, CPS Health and Wellness Educator, shared information about wellness solutions and how attendees could best help their workers. The webinar also features special guests from Quantum Health who explained healthcare navigation and how their Care Coordinators help workers navigate their healthcare journeys.