Health Solutions

Manage your diabetes with Livongo. We are so excited about this diabetes management solution! This program is available now so members who live with diabetes every day can get a jump start on their 2019 journey to wellness. Livongo is a whole new approach to management that makes living with diabetes easier. Livongo includes coaching, an advanced blood glucose meter and unlimited testing strips—at no extra cost. If you or your dependents are members of the Concordia Health Plan and have diabetes, register for Livongo TODAY or call 800-945-4355. Click here to visit Livongo.
Welcome EmpiRx! EmpiRx is the new prescription drug provider for all of our UMR plan options – Option HDHP (UMR) and the UMR versions of Healthy Me A, Healthy Me B and Healthy Me C. Benecard Central Fill is the mail order provider for EmpiRx.
Solutions to help you gain control. You have support if you have a new or existing diagnosis, such as high blood pressure and cardiovascular disease. If you’re in a Blue Cross Blue Shield of Minnesota plan option, you’ll be introduced to a new disease management solution offered through Blue Cross Blue Shield. Members in Cigna plan options will continue to work with the Concordia Total Health Team for disease management. Note: Non-Cigna members currently working with a CTHT coach will be transitioned to a coach in their new disease management program before the end of the year.
24-hour care for you and your family. Your health and wellness benefits give you round-the-clock care solutions. No matter what plan option you’re in, there is a solution!
• Doctor On Demand for members in Blue Cross Blue Shield plan options
• ​MDLIVE or AmWell, as well as the 24-Hour Nurse Line, for members in Cigna plan options
• Video Doctor for members in Kaiser Permanente plan options
• Teladoc or NurseLine for members in UMR plan options
Grand Rounds Clinical Guide Service offers members same or next day access to staff physicians for highly personalized treatment decision support and clinical triage. Visit Grand Rounds, or call 866-357-9819 from 8 a.m.-9 p.m. ET Monday through Friday.
Taking care of your emotional wellness, too. You’ll find comprehensive mental health/substance abuse benefits in your Concordia Health Plan coverage, no matter your plan option. Starting Jan. 1, 2019, mental health and substance abuse coverage for Blue Cross Blue Shield plan options will change over from Cigna Behavioral Health to Blue Cross Blue Shield. The mental health and substance abuse benefits are the same great benefits. Note: Members who are currently receiving behavioral health care through Cigna will be offered a transition of care opportunity. All Blue Cross Blue Shield members will receive new ID cards in December.

Financial Solutions

Be prepared for the worst. Accidental Death & Dismemberment (formerly known as AIP) will be available to all full-time (more than 20 hours per week) workers during Open Enrollment. AD&D coverage pays a benefit if you or a covered family member dies or is seriously injured as the result of an accident, including loss of limbs, mobility, sight, hearing or other serious injuries. Questions? Call Securian at 855-750-1906.