You spoke, we listened and have taken action to provide an improved overall experience for you and your workers. Starting May 1, Sedgwick Disability Services will administer disability benefits under the Concordia Disability and Survivor Plan (CDSP).
Here’s what you and your workers can expect with Sedgwick:
Employers can report a claim on a worker’s behalf by calling Sedgwick at 888-550-1617.
Streamlined claims experience
Faster processing times for claims.
Greater visibility and transparency
Workers can track their claim status and chat directly with Sedgwick through the MySedgwick portal in addition to emailing and/or calling Sedgwick directly.
Employers will receive status notifications throughout the claim process.
Continued support from Concordia Plans
After a claim is submitted to Sedgwick, the CPS Health & Wellness Team will reach out directly to workers with additional support and guidance.
What’s happening with current claims?
If a member is currently on short-term disability (disability expected to last 26 weeks or less), they will continue their claim with Lincoln Financial. If their condition extends beyond 26 weeks and they move to long-term disability, the claim will transition to Sedgwick.
Members currently on long-term disability (disability has lasted more than 26 weeks) were transitioned to Sedgwick from Lincoln Financial on May 1. These members have been notified and were asked to update their direct deposit information with Sedgwick to ensure uninterrupted payments.
Looking for more information?
Check out the FAQ guide for additional details.
Help us spread the word! Print and post this flyer to keep your workers informed.
Join us May 13 at 1 p.m. CT to learn about our CDSP disability benefits and what this change to Sedgwick means to your ministry and workers. The webinar will cover:
An overview of the disability benefits available through CDSP.
Details about the transition to Sedgwick.
Updates to the administrative process and support teams.
Did you miss our “Resources to help you cultivate a mental wellness culture” webinar? Watch the recording and learn about the mental health resources available through Evernorth Confide and Concordia Plans.
And since May is Mental Health Awareness Month, it’s the perfect time to explore practical tools that can strengthen emotional well-being in your ministry. Be sure to check out the Employer Mental Health Toolkit for even more helpful resources.
Introducing MyAdminPartner – a new service for small ministries
MyAdminPartner™ (MAP) is a complimentary service* offered by Concordia Plans that provides payroll and benefits administration at no cost to qualifying ministries. By enrolling in MAP, you’ll receive expert support while reducing your expenses so you can keep more of your budget for your ministry’s needs. In addition, we cover the cost of Paycor’s monthly fees as part of MAP’s services.
Managing payroll and benefits can be complex — especially with limited staff or volunteer turnover. MAP helps ensure accuracy and compliance, reducing administrative burden for both your ministry and Concordia Plans. This improved efficiency allows us to offer this service at no cost.
Join us for our webinar May 20 about MAP to learn to simplify your payroll processing.
*Based on total employees on payroll.Employers with less than 20 workers on their payroll may access this service at no cost. For employers with more than 20, a nominal fee applies.
Invoice payment address changing June 4
Starting June 4, there will be a new address for invoice payments sent via U.S. postal mail. This address should only be used for invoice payments.
NEW ADDRESS:
Concordia Plans
P.O. Box 7411616
Chicago, IL 60674-1616
Here's what you need to do:
Update your accounts payable and any other applicable systems with the new address.
Begin using the new invoice payment address starting June 4.
Please note that payments sent to the previous address will be forwarded temporarily, and may cause processing delays.
If you have any questions, please contact us at 888-927-7526 or [email protected].
We’re celebrating our LCMS teachers this week! Help us show support, respect and admiration for our teachers with LCMS education. Let a teacher know how thankful you are for what he/she does.
New call at your ministry?
Spring is an exciting time for ministries as they learn more about new church workers called to help in their ministries. We’re certain it will be a busy time as they prepare to join you.
We encourage you to check out our “Welcoming a Worker Toolkit,” full of resources to help you successfully bring new church workers onto your team.
If you have any questions, reach out to your Account Manager or contact CPS at [email protected] or 888-927-7526.
Your workers are never alone in their mental health journeys because they’re at the center of a community that cares, supports and wants only the best for them.
Did you know that 61% of Concordia Health Plan members are using therapy, as well as behavioral health apps and professionals to maintain or improve their mental health?
Evernorth Confide is an enhanced Employee Assistance Program that can provide additional care and support your workers’ mental health. And it’s available for CHP members and anyone living in the primary member’s household. They can access:
Eight free counseling sessions per topic, per year.
The “Mood Check-In” feature to assess how they’re feeling and offer personalized care.
Christian or faith-based counseling using a pre-filtered search.
Easy to use app.
Immediate connection to mental health support and resources – available anytime, anywhere.
When your workers are ready to make mental wellness a priority, encourage them to register or log in at evernorth.com/ConcordiaPlans or call 866-726-5267, using Employer ID: CONCORDIA.
Financial Wellness Corner
The CDSP provides valuable benefits for your workers. Help them understand what these benefits are!
Q: How much disability and life insurance coverage do I have through the CDSP?
Members can log in to their Member Portal from ConcordiaPlans.org and open their Personal Statement of Benefits, where they’ll find coverage amounts listed in the “Disability Benefits and Survivor Benefits” sections.
Q: Can I continue my CDSP coverage after I leave my employer?
Members can convert their CDSP life insurance coverage into an individual life insurance policy when they leave their employer.
Workers filing a new disability claim after May 1 will submit their claim directly to Sedgwick by calling 888-550-1617 or online through their portal: mySedgwick.com/ConcordiaPlans.
Synod-Wide Challenge: ‘Wholistic Fitness’
The Synod-Wide Challenge is on! CHP members can register at PowerofVitality.com and earn points through workouts, wellness activities, education and more. Your workers can check their Points Planner for details — and join the fun!
Upcoming Member Communications
Here’s a snapshot of the communications we’ll send your workers this month (they may also receive additional communications from our vendors):
Health & Wellness Webinar
Our “You're Not Alone: Mental Health Support with Evernorth Confide” webinar is May 22 at 10 a.m. CT.
Mental Health
Throughout May, we’ll send your workers a weekly mental health message to encourage and equip them with resources during “Mental Health Awareness Month.”
Wondr
Wondr teaches lasting weight loss — no starving, calorie counting or diet food. CHP members and adult dependents can enroll until May 6 for the May 13 class.
