Ministry FAQs

CPS is partnering with Mineral HR, a third-party vendor to deliver HR services and resources to LCMS ministries. They have made the following resources available.*

• Return to Work checklist, with information your ministry should consider related to leave policies, hiring practices and policies, work from home and childcare policies and more. Additional considerations for health and safety and additional best practices for leaders are included.
• A Welcome Back letter template that can be adjusted for your ministry’s needs.
• Additional resources are available at no cost on their COVID-19 Crisis Response Center website. The site features additional sample forms and letters, videos explaining key tasks your ministry may need to undertake and more.

Cigna has provided a Resources for Reopening document that addresses how your ministry can reduce the risk of COVID 19 infection at your workplace, what to do if an employee has COVID-19 symptoms, when employees can return to work if they have demonstrated symptoms and more. The resource also includes information about scams and fraud attempts to be aware of.

 

* Similar HR resources would be provided regularly to any ministry that subscribes to this new HR service. Contact your account manager for more information.

A Reliable HR Resource for Ministries

Laws and employer responsibilities are changing every day. HR Services provides up-to-date information related to the COVID-19 virus including legislative updates on the federal, state and local levels. For more information contact your Account Manager.

We have compassion for ministries that may need to shut down temporarily due to the coronavirus disease. We anticipate that most shut downs will be temporary and that employers will continue to pay workers, keeping benefits intact. If a long-term closure occurs, or a ministry is physically unable to process a benefits payment check, we will work with that ministry to come up with a plan. Please contact your account team member if needed.

We will not drop workers from their benefits coverage with one late payment. We understand that this is a challenging time for ministries. We will work with ministries to develop a plan that addresses such a situation. Please contact your account team member if needed.

CPS has done extensive preparation to ensure that we can maintain normal business operations and serve the ministries and members of the LCMS during challenging times like these. While we care for the wellbeing of our own staff, we also know how critical it is to maintain a high level of service. Please call us at (888) 927-7526 or email us at info@ConcordiaPlans.org with any questions related to COVID-19 or any other benefits-related matter.

To protect the safety of our own staff, CPS representatives are working remotely. This may cause a longer delay in getting a response to your inquiry. Please allow us 24 hours to respond so that we can effectively assist the ministries and workers of the LCMS.