Through December 31, 2021, the CHP is covering testing and treatment for COVID-19, as well as telehealth services* at 100% - this means no out of pocket costs to you. By not having this burden of cost, we hope that you will
be able to get the care you need during this difficult time.
Testing for COVID-19. Testing is covered 100% through members’ CHP benefits, for both in-network and out-of-network providers, when testing is medically necessary: when members are referred by a medical professional, have been
exposed to someone or are having symptoms. Please note that tests as a condition of employment are not covered at 100% by the Plan. Members should contact their employer about free testing services if their job status is dependent on taking a
test. If the test is designated as work-related, the member will be subject to normal costs like deductible, copay and coinsurance.
o Kaiser Permanente Members: You can sign in to kp.org or use the Kaiser Permanente app to self-schedule a COVID-19 test through an e-visit.
Treatment of COVID-19. If you’re diagnosed with the coronavirus disease, treatment is covered 100% ONLY for in-network providers. While testing and treatment for COVID-19 continues to evolve, coverage will include
All FDA-approved testing methods.
Inpatient and outpatient services.
Durable medical equipment.
Skilled care needs.
FDA-approved drugs when they become available.
Telehealth services*. So you don’t have to visit a doctor’s office, an urgent care or an emergency room in-person, we’re providing 100% coverage
for all telehealth visits. This includes visits for any common illness, such as flu, stress/anxiety, emotional support, skin conditions, allergies, etc. This applies to all telehealth benefits offered through each of the CHP options.
*Through CPS-approved telehealth vendors. Meetings with your doctors through Zoom or other video chat services are covered with your regular cost-sharing and deductibles.
The COVID-19 vaccine itself will initially be provided by the government at no costs to health plans or members. The administration of the provider dosing the vaccine is a cost that will be covered under the Concordia Health Plan at 100% with no cost sharing with the member.
Distribution will vary across each state, as state governments are responsible for the distribution to their population.
Kaiser Permanente Members: You can book a vaccine appointment by visiting kp.org/covidvaccine. Once you select your region, you can check appointment availability. Kaiser Permanente has mandated COVID-19 vaccination for all employees and physicians. As of July 31, more than 77% of Kaiser Permanente employees and more than 95% of Permanente Medical Group physicians have been fully vaccinated.
Frequently Asked Questions
We know that during uncertain times questions can arise about the Concordia Plans. Below is a list of frequently asked questions about the coronavirus disease pandemic.
Several of our vendors have created resources that provide information about the COVID vaccine. Click any of the vendor names below to access more information:
All COVID-19 related services, including testing and treatment, are covered at 100% in the Concordia Health Plan with no member out-of-pocket costs*. Members served by Blue Cross Blue Shield of Minnesota, Cigna and UMR can be tested at any facility, even those out-of-network, for no cost. Kaiser Permanente members must be tested at a Kaiser network facility.
*Please note that tests as a condition of employment are not covered at 100% by the Plan. Members should contact their employer about free testing services if their job status is dependent on taking a test. If the test is designated as work-related, the member will be subject to normal costs like deductible, copay and coinsurance.
All telehealth visits for any reason (including non-COVID) are covered at 100 percent without copays or deductibles, including for members in high deductible plans, until December 31, 2021. This does not include Zoom or other video conference appointments
with doctors outside of the telehealth programs. Find the Telehealth solution for your plan option by logging into the portal.
You can also use these NEW telehealth benefits that are always free for you as part of your Concordia Health Plan:
24/7 text-based medical care with 98point6
No appointments, no travel, no waiting room.
Zero cost to you - even if you're in a high deductible health plan.
Quality, personalized care from board-certified physicians.
Photo, video and voice support when needed.
Range of care, including medical questions, diagnosis, treatment, prescription, mental health support, referrals and more!
The Cigna Employee Assistance Program (EAP) is now offering up to 6 free sessions per issue or topic. Learn more.
The Pastoral Support Network is for ordained pastors and those that live in a pastor’s home (regardless of enrollment in the Concordia Plans). The Pastoral Support Network provides free, confidential counseling sessions. Learn more.
The holiday season typically involves travel, gatherings of family and friends, indoor religious services, and parties,
all of which present new risks this year because of the COVID-19 pandemic. Cigna has provided these resources to help you navigate the 2020 Holidays.
When there are dramatic changes in the market, it’s important to keep a long-term view of investing and not make quick and emotional decisions that may impact future returns. The CPS investment management team, investment consultants and investment
managers continually monitor the markets and make investment decisions in this way while making critical adjustments when needed. Learn more about our approach to managing the CRP and the CRSP.
Fidelity has created a presentation titled "Navigating Market Volatility" that addresses the importance of having a plan, how to avoid common pitfalls, things you can do right now and how Fidelity can help. View the presentation.
Yes. Direct deposit is a payment option in which your monthly benefit payment is automatically deposited into your bank account on the first business day of every month. To begin, simply fill out the Electronic Funds Transfer (EFT) form and return the completed form to our office. If you are unable to return the completed form with a voided check, please contact your bank to confirm your correct routing number and account number. Upon receipt of your completed form, our office will process your change to direct deposit and will send you a confirmation letter.
The CARES Act provides opportunities to access funds from your 403(b) account or other retirement savings accounts if you have suffered serious financial harm due to the economic effects of COVID-19.
If you are experiencing financial stress, this may seem like a quick fix. But before making any decisions to tap into your 403(b) savings, it is important to understand the consequences of a distribution and consider alternatives. To help you make an
informed decision, click here to view important considerations before you make a withdrawal from your CRSP account or other retirement savings accounts.
CPS has done extensive preparation to ensure that we can maintain normal business operations and serve the ministries and members of the LCMS during challenging times like these. While we care for the wellbeing of our own staff, we also know how critical it is to maintain a high level of service. Please call us at (888) 927-7526 or email us at info@ConcordiaPlans.org with any questions related to COVID-19 or any other benefits-related matter.
To protect the safety of our own staff, CPS representatives are working remotely. This may cause a longer delay in getting a response to your inquiry. Please allow us 24 hours to respond so that we can effectively assist the ministries and workers of the LCMS.
We will not drop workers from benefits coverage if an employer is struggling to pay its bill due to a closure or another COVID-19 related issue. We understand that this is a challenging time for ministries. We will work with ministries to develop a plan that addresses their challenges and keeps coverage in place. If your ministry is facing financial challenges please call us at (888) 927-7526 to discuss.
Covid-19 Resource Center
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