To designate your benefits administrators, you will need the temporary password that was emailed to you by your account team manager in May.
If you are unable to find your temporary password, please call our Customer Care Department at 888-927-7526 between the hours of 7 a.m. and 5 p.m. Monday through Friday.
What are the responsibilities of the different administrative roles?
Each ministry can only have one Plan Administrator. The Plan Administrator can perform all employer portal functions, and can designate others for roles. A ministry can choose to have only a Plan Administrator and not fill one or more of the other roles. Responsibilities include:
Elect benefit plan options; change or update benefits administration policies and practices; assign portal benefits administration roles; add, change and delete worker accounts; mange employer elections and settings; report worker salaries; enroll workers; make benefits changes for workers; review CPS invoices; make CPS payments
Review CPS invoices; make CPS payments
Add, change and delete worker accounts; mange employer elections and settings; report worker salaries; enroll workers; make benefits changes for workers
Review member records; review employer benefits settings