Filing Medical Claims

Blue Cross Blue Shield has set up three ways for you to submit your medical claims:

• Via e-mail:
  concordia@bluecrossmn.com

• Via airmail/postal service:
  Blue Cross Blue Shield of MN
  P.O. Box 64338
  St. Paul MN 55164

• Via fax:
  1-651-662-7072
  Attention: Concordia Client Advocate P1-1

Claims may be submitted using a Blue Cross Blue Shield Medical Claim Form.

It is important that you include itemized billings for the medical services you receive. The bills should include a diagnosis, date of service, type of service, amount of service, provider name and type of provider. Also, it would be helpful if you could translate the language to English and the foreign currency into U.S. dollars, using the exchange rate in effect at the time services were provided. To find the exchange rate, logon to www.oanda.com/cgi/convert/cheatsheet. All claims must be filed within one year of the date of service.

Remember to provide the World Mission department with a current mailing address in the U.S. where all explanation of benefits (EOBs) can be sent.