Meet our Consultants and Specialists
Director, Employer Resources
Louis joined CPS in the fall of 2011. Louis has been working in the financial services industry for over 11 years as fee-based planner with Prudential Financial, U.S. Bank Private Client Group/Personal Trust, and U.S. Bancorp Investments, Inc., in Minneapolis/Saint Paul, Minn. Louis received his bachelor’s degree in Business Administration/Marketing in 1986 from Concordia College, Saint Paul (now Concordia University). Louis and his wife, Jennifer, and their son are members of St. Mark's Lutheran Church in Eureka, Missouri.
Employer Resource Consultants
Keith joined Concordia Plan Services in 2002, where he has held several positions in Operations and Financial Education. He has been an Employer Resource Consultant since 2006. Keith is also responsible for conducting financial education workshops. He is currently working toward a Certified Employee Benefit Specialist (CEBS) professional designation. Keith received his bachelor’s degree in Finance from Valparaiso University and holds a Retirement Plans Associate professional designation. Keith and his wife, Carrie, have three children and are members of Concordia Lutheran Church in Kirkwood, Missouri.
Brian joined Concordia Plan Services in September 2015 as an Employer Resources Consultant. He became an independent insurance agent in 2006, specializing in individual, business, Medicare, and estate planning. In 2007, Brian’s focus changed to servicing Lutheran churches and schools throughout Michigan. He has assisted hundreds of congregations through difficult budget issues concerning health care and benefits. Brian is also a member of National Association of Health Underwriters. Brian and his wife, Diane, have four adult children, and are members of St. John Lutheran Church in Rochester, Michigan.
Kim joined Concordia Plan Services in June 2015, bringing with her experience from several benefits administration companies. She served as a director of benefits for large manufacturing employers, an account executive with a benefit consulting firm, and a client relationship manager with a national insurance carrier. Kim graduated Summa Cum Laude with a bachelor’s degree in Business/Human Resources Management from American Intercontinental University. Kim and her husband, Phil, have two children and four grandchildren.
Brad joined Concordia Plan Services in August 2015. He previously served as the National Accounts Manager for Concordia Publishing House. Brad earned his bachelor’s degree in Business and also has an extensive background in radio. Brad and his wife, Kathy, have three grown children, and are members of St. Mark’s Lutheran Church in Eureka, Missouri.
Desmond joined Concordia Plan Services in August 2015. For 23 years he worked as a territory account manager with Lifetouch School Portraits. He has a bachelor’s degree in Business Administration with an emphasis in Marketing from the University of Oklahoma. Desmond enjoys spending his free time with his wife, Karen, and their two daughters. They are members at St. Paul's Lutheran in Des Peres.
CPS welcomed Brad to its Employer Resource Consultants team in June 2010. Brad has an extensive background in personal financial planning having worked with MetLife and Thrivent since 1983. He has achieved membership in the Million Dollar Round Table, a professional trade association that helps life insurance and financial services professionals establish best business practices and develop ethical and effective ways to increase client interest in financial products, specifically life insurance, disability, and long-term care. Brad’s professional designations include CLU, ChFC, FIC, and LUTCF. Brad and his wife, Nancy, have two adult children, four grandchildren, and are members of Timothy Lutheran in Blue Springs, Missouri.
Maureen began serving at CPS in September 2007. She has over 42 years of experience in employee benefits including health plans, retirement, disability, savings, and life insurance. As a former life insurance broker, she continues to maintain the requirements for Missouri and Illinois Life and Health Licensing. Maureen has served in all facets of this industry — corporate administration, sales support, healthcare administration and providers, as well as at a brokerage firm. A graduate of the University of Missouri, she and her husband, Tom, have two adult sons and three grandsons.
Employer Resources Specialists
Justin has been with Concordia Plan Services since May 2013. He started at Concordia Plan Services by providing support through our Disability and Survivor Services team. Prior to joining CPS, Justin worked in a variety of analyst roles for the Federal Reserve Bank of St. Louis for five years. He graduated with a Bachelor of Science in Business Administration from Washington University. Justin enjoys travel, hiking, climbing, and running.
Sally came Concordia Plan Services in September 2015 with a background in health education focused on community outreach initiatives. She was a registered dental hygienist for 28 years working in various private dental practices in Kansas City and St. Louis. After completing her second bachelor’s degree, Sally worked for Big Smiles, a company out of Michigan that sent mobile dental teams into schools to help reach the underserved populations. Sally received her bachelor’s degree in Science from Lindenwood University as well as in Dental Hygiene from the University of Missouri—Kansas City School of Dentistry.Sally and her husband, Dan, have 19-year-old twins, who are both sophomores in college.
Micaela has been assisting Concordia Plan Services members and employers since September 2006 and is familiar with all aspects of the Concordia Plans. She comes to the Employer Resources Specialist Team from Customer Care. Micaela is fluent in Spanish, and she uses her bilingual skills to respond to the needs of Spanish speaking members and employers. She has over 16 years of customer care experience. She is married to Enrique, and they have three children.
She is married and has three beautiful children.
Robin came to Concordia Plan Services in August 2015 with 25 years of benefits experience, working primarily with defined contribution and defined benefit retirement plans. She attended the University of Missouri—St. Louis, has taken several American Society of Pension Professionals and Actuaries courses, and will soon begin working toward a Certified Employee Benefit Specialist professional designation. Robin has a son attending college, and a daughter who recently graduated with her master’s degree in Social Work.
Erica joined Concordia Plan Services in 2008, and has held the positions of Enrollment Eligibility Representative, Quality Assurance Specialist, and now Employer Resources Specialist. She is knowledgeable in employer obligations, plan provision, forms and is accustomed with working one on one with employers and members. She and her husband, Dan, have three children.
Chaunon has been assisting Concordia Plan Services members and employers since March 2014. Chaunon has been focused on providing support to our members primarily through the Concordia Retirement Savings Plan team, and brings 10 years of expertise in all benefits to our Employer Resources team. She is eager to assist you and your ministry!
Jason has been assisting Concordia Plan Services members and employers since June 2005. He is currently serving in the capacity of Employer Resources Specialist. Jason is a graduate of the 2013 Matura Leadership Program, a year-long leadership enrichment plan that was designed specifically for employees of The Lutheran Church--Missouri Synod International Center. Jason is currently working toward a Certified Employee Benefit Specialist professional designation. He is married to Jamie and they have three children.
Director, Large Employer Resources
Melodie joined CPS in 2005 as the Director of Health Plans and Services. In 2014, she transitioned to her new position where she serves the large employer groups enrolled in the Concordia Plans. Prior to CPS, Melodie worked in the employee benefits field for over 20 years with large insurance companies such as Blue Cross Blue Shield and Delta Dental. Melodie received her bachelor’s degree in Industrial and Organizational Psychology from Washington University in St. Louis and her master’s degrees in Human Resources Development from Webster University. She also maintains her Life, Accident and Health producer’s license for the State of Missouri. Melodie has three adult sons and two grandchildren.