To report the death of a worker or dependent, please contact Concordia Plan Services at 888-927-7526. Once we are notified about a death, we send the surviving dependent or beneficiary a letter and an informational packet to guide them through the process.
In addition to emotional support available through local congregations and pastors, Concordia Plan Services offers an Employee Assistance Program (EAP) that can be used by our members. The EAP provides limited, free face-to-face counseling sessions, resources and referrals for various services, and financial planning assistance. Contact Cigna Behavioral Health at 866-726-5267 (24/7).
Each survivor has a unique set of circumstances that determine the benefits that are available. For specific benefit information, call Concordia Plan Services at 888-927-7526.
Lump-sum death benefits are not taxable. However, if a survivor receives a monthly retirement benefit, the retirement benefit is subject to income tax.