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Links to our benefit administrators' websites are listed here for your convenience. These sites may contain statements, implied or direct, which are not in conformity with The Lutheran Church—Missouri Synod’s theological positions. The links are provided solely as a courtesy to Plan members for finding and utilizing benefit information, but are not under the control of Concordia Plan Services. These sites are neither supported nor endorsed by The Lutheran Church—Missouri Synod.

Blue Cross Blue Shield of Minnesota
Administrator of PPO managed care program for selected CHP members
www.bluecrossmn.com/concordia
800-793-6922
7:00 a.m. to 8:00 p.m. CT, Monday-Thursday
9:00 a.m. to 8:00 p.m. CT, Friday

Claim address:
    Blue Cross Blue Shield of Minnesota
    PO Box 64338
    St. Paul, MN 55164

CareAllies
Administrator of health and wellness programs for CHP members (Not available for members enrolled in the Medicare supplemental option)
mycareallies.com
Note:  Access to the site requires a username and password which was previously mailed with a welcome packet. Please call Concordia Plan Services if you need assistance.
800-605-6621
Smart Steps and Nurse Line available 24/7

Health Advisors:
9:00 a.m. to 9:00 p.m., Monday-Friday (in each time zone)
9:00 a.m. to 12:00 p.m., Saturday (in each time zone)

Cigna HealthCare
Administrator of medical and prescription drug benefits for CHP members enrolled in an HMO Option
www.cigna.com
800-Cigna24 (244-6224) — Available 24 hours a day, 7 days a week

Claim address:
    Cigna HealthCare
    PO Box 182223
    Chattanooga, TN  37422-7223   

Cigna Behavioral Health
Administrator of mental health care, substance abuse care, and Employee Assistance Program (EAP)
www.cignabehavioral.com/
866-726-5267 — Available 24 hours a day, 7 days a week

Claim address:
    Cigna Behavioral Health
    PO Box 188022
    Chattanooga, TN 37422

Cigna Dental
Administrator of dental benefits for CHP non-Medicare members
http://cigna.benefitnation.net/cigna/docdir.html
800-Cigna24 (244-6224) — Available 24 hours a day, 7 days a week

Claims address:
    Cigna HealthCare Service Center
    PO Box 188037
    Chattanooga, TN 37422-8037

CuraScript
Specialty Drug Program Administrator in partnership with Express Scripts
www.curascript.com/
866-848-9870

Claim address:
    CuraScript Pharmacy, Inc.
    6272 Lee Vista Blvd., Suite 100
    Orlando, FL 32822

Drug Source, Inc.
Administrator of mail order pharmacy benefits inside the U.S. for GEO Missionaries and Partner-Supported International Educators
www.drugsourceinc.com
800-854-8764
8:30 a.m. to 10:00 p.m CT, Monday-Friday

Expatriate Prescription Services
Administrator of prescription drug benefits outside the U.S. for GEO Missionaries and Partner-Supported International Educators
www.expatps.com
eps@universalrx.com
540-777-1450
8:30 a.m. to 5:00 p.m. ET, Monday-Friday

Express Scripts
Administrator of prescription drug benefits
www.express-scripts.com/
800-789-7488 — Available 24 hours a day, 7 days a week

Mail Short-term claims to:
    Express Scripts-WBP
    Mail Route #BL0470
    PO Box 390873
    Bloomington, MN 55439-0873

Mail order claims:
    Express Scripts
    Mail Pharmacy Service
    PO Box 66567
    St. Louis, MO  63166-6567

HearUSA/National Ear Care Plan
Administrator of hearing discount plan
www.hearusa.com/necp/chp
800-442-8231
8:00 a.m. to 8:00 p.m., Monday – Friday

International Medical Group (IMG)
Administrator of medical and prescription drug benefits for GEO Missionaries and Partner-Supported International Educators serving through the Office of International Mission of The Lutheran Church-Missouri Synod
www.imglobal.com
www.akesocare.com
317-655-4500 (Outside of the U.S.)
800-628-4664 (Inside of the U.S.)

Claim Address:
    2960 North Meridian St.
    Indianapolis, IN 46208-4715 USA

Claim FAX:
    317-655-4505

MetLife

Administrator of the Concordia Retirement Savings Plan
www.mlr.metlife.com
800-543-2520

Click here for contact information for MetLife Representatives.

Minnesota Life
Administrator of supplemental group life insurance to workers enrolled in the Concordia Disability and Survivor Plan
www.lifebenefits.com
866-293-6047

SelectAccount
Account administrator for personal spending accounts who works directly with Blue Cross and Blue Shield of Minnesota
www.selectaccount.com
Note: CHP members can access their personal spending account and claim information directly through myBlueCross by signing in to www.bluecrossmn.com/concordia

800-793-6922 or 651-662-5010 (for workers)
7:00 a.m. to 7:00 p.m. CT, Monday - Friday

866-309-8916 (Employer Spending Account Help Line)
8:00 a.m. to 4:30 p.m. CT, Monday - Friday

Claim address:
     SelectAccount
     PO Box 64193
     St. Paul, MN 55164-0193

Claim FAX:
    866-231-0214

Silver Sneakers
Administrators of the fitness program for Medicare supplemental members
www.SilverSneakers.com
888-423-4632
8:00 a.m. to 8:00 p.m. ET, Monday - Friday

Universal RX
Administrator of retail network pharmacy benefits inside the U.S. for GEO Missionaries and Partner-Supported International Educators
www.universalrx.com 
urx@universalrx.com
540-777-7179
8:30 a.m. to 5:00 p.m. ET, Monday-Friday

Vision Service Plan (VSP)
Administrator of vision benefits
www.vsp.com
800-877-7195
8:00 a.m. to 7:00 p.m. ET or PT, Monday-Friday