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Billing Procedures       Email   Print

Contributions are billed monthly and are due in advance. The invoices bill for the entire amount due for an employer’s enrolled workers. If the worker shares the CHP and/or AIP cost, the employer is to collect those monies through payroll deduction.

Billing invoices should be paid as billed. Do not change the statement or pay more or less than the amount indicated. Adjustments for the new or departing workers or dependents will be made on the next monthly invoice or will be mailed separately. Check refunds will be made upon request.

Billing invoices not paid within 30 days after the due date will be assessed a finance charge. The charge will be one percent (1%) per month, or fraction of a month, on any contribution amount in arrears more than 30 days.

Organizations have up to 60 days to report new or transferring workers to Concordia Plan Services. Forms received for new or transferring workers after 60 days from the initial eligibility date will be subject to a 1% per month lost income adjustment (compounded monthly, up to 12% annually) added to the retroactive billing amount for the Concordia Retirement Plan (CRP). Enrollment in the Concordia Disability and Survivor Plan (CDSP) would not become effective until the first day of the month following receipt of the form in our office, and Concordia Health Plan (CHP) enrollment is subject to late enrollment requirements which may include having to wait for an open enrollment period or satisfying requirements for a special enrollment date.

Forms to report worker status changes must be received in our office within 30 days of the date of the event. Forms received for status changes after 30 days could be subject to a 1% per month lost income adjustment (compounded monthly, up to 12% annually) added to the retroactive billing amount for the CRP, delay enrollment in the CDSP until the first day of the month following receipt of the form, and subject the member and/or their dependent to late enrollment restrictions in the CHP, which may include having to wait for an open enrollment period or satisfying requirements for a special enrollment date.

If you have any questions about your invoice, contact Concordia Plan services toll-free 888-927-7526, ext. 6004. 


Billing for Deployed Staff
Contributions for the CRP and CDSP are based on the total salary that is earned by the worker. CHP contribution rates for deployed staff (working from home or from a satellite location) are based on the worker’s home address (specifically, the zip code).

Billing for Dual/Multiple Parishes
A worker employed by a dual or multiple parish must be deemed to have only one employer. Payments to the CRP and CDSP are based on the total salary that is earned by serving the dual or multiple parishes. A “contact congregation” is established for purposes of the Plans. All correspondence, statements, etc., are sent to the contact congregation. The other congregation(s) in the parish are to remit the employer’s and worker’s portions of the payments to the contact congregation which forwards the entire billed amount.

Billing for New Workers
Payments are due from the date of enrollment which is the 1st day of the month following a worker’s full-time employment date. If a worker is employed for a 10-month period, the worker’s salary is considered as being paid over a 12-month period.

Billing for Terminated/Retired Workers
Payments to all Plans are due through the end of the month in which the worker terminated or retired. If more than 30 days has passed since the worker’s termination date, before we are notified in writing, payment for the CHP coverage is due through the end of the month in which notification is received.

Billing for Transferring Workers
If a worker transfers from an employer, payments are due through the end of the worker’s final month of employment. However, if more than 30 days has passed since the worker’s termination date before we are notified in writing, payment for the CHP contributions are due through the end of the month in which notification is received.

If a worker transfers to an employer, payments are due at the beginning of the month coinciding with or next following the worker’s employment date. The new employer should not pay the invoice billed to the previous employer.

Should the transfer result in a gap in coverage, the worker will be given the opportunity to pay the necessary contributions to keep CHP coverage in force. If contributions are not paid for the gap, the worker’s coverage will terminate and the worker will have to reenroll once newly employed. For CHP coverage, the worker will be treated as a “new member” upon reenrollment at the new employer and would again have to satisfy any applicable deductibles or copayments for that year. Although it is the worker’s responsibility to pay the CHP contributions billed for an interim gap period, either the transferring-from (or transferring-to) employer may pay the statements sent to the worker.